Partnerships
We help organizations to unlock their full digital potential
Vlaamse overheid
Getting the government to think and be more digital is not something you do overnight. Several Craftzing experts have been guiding the government of Flanders for more than 10 years now. Among others, we work for Digitaal Vlaanderen, the agency within the government of Flanders that steers its digital transformation.
We help Digitaal Vlaanderen to achieve results. A result that citizens are waiting for, that is user-friendly, inclusive and secure, and that offers added value for the government itself.
Roeland Tegenbos
CEO & Business Designer
Telenet
As a market leader of entertainment and telecommunication services in Belgium, Telenet Group always delivers valuable digital experiences to its customers. Since 2011, Craftzing supports this value creation through its expertise in digital strategy, design and development.
Thanks to in-house business teams and a personal relationship, we create an atmosphere of trust in our collaboration with Telenet.
Ives De Blieck
Head of Design
Key project
itsme®
itsme® is the market leader in Belgium in the field of digital identification. However, the company's growth ambitions extend beyond our national borders. To achieve those ambitions, itsme® asked Craftzing to assess the impact of its internationalization strategy on various digital touchpoints. Craftzing then conducted an impact analysis for consumers, partners, and internal employees of itsme®. Since then, we’ve been supporting itsme® in translating the company's growth plans into tangible (digital) reality.
We guided itsme® to successfully bring their digital touchpoints into line with the European growth plans – from digital strategy to launch.
Thomas Van Orshaegen
Head of Growth
VRT
VRT aims to positively contribute to society by informing, entertaining, and connecting people. As the public broadcaster for radio and television, VRT strives to provide accessible content for everyone. Our strategists, experience designers, and architects have been assisting VRT in achieving this mission since 2022.
A Craftzing team of service, UX, and UI designers contributes to creating attractive, accessible, and user-friendly digital experiences for VRT MAX, VRT NWS, and Sporza.
Warre Buysse
COO
Departement Zorg
The government of Flanders’ Departement Zorg is driven by a clear ambition: ensuring everyone can thrive in a healthy and caring society. To achieve this, the organization continuously works on its welfare and healthcare policies. Since 2023, Craftzing has partnered with Departement Zorg to transform these policies into actionable digital strategies and impactful solutions.
By focusing on both the big picture and the smallest details, we support Departement Zorg to make an impact on the future of welfare and healthcare in Flanders.
Warre Buysse
COO
Key project
TP Vision
PPDS is the exclusive global provider of Philips Digital Signage, Interactive displays, video walls, dvLED, Professional TVs, and complementary solutions. Since 2019, Craftzing has partnered with TPV Technology Ltd., the company behind PPDS, to digitally elevate the PPDS brand and position its B2B solutions prominently, with Philips Professional Displays as the main brand.
Craftzing created the digital landscape of ppds.com. This involved defining strategic online business objectives, leading to the implementation of a new corporate website, a B2B portal and a dvLED configurator.
Timothy Van den Brande
Product Owner
Keytrade Bank
Accessible and inclusive design is better design. Keytrade Bank has enlisted our help to make their products and services more accessible. Starting June 28, 2025, the European Accessibility Act (EAA) will require banks and many other organizations to ensure their applications meet accessibility standards. We began this project with an accessibility audit of the website and app, advising Keytrade Bank on how they can work more inclusively "by design."
Our accessibility audit and expert advice have empowered Keytrade Bank to develop more accessible and inclusive banking and investment applications, ensuring they effectively serve all people.
Gijs Veyfeyken
Accessibility Specialist
Royal Botania
Royal Botania designs iconic, luxury outdoor furniture and holds a leading position in the world within its segment. By only using materials of the highest quality, combined with top craftsmanship, Royal Botania produces striking and top-quality furniture collections. In doing so, the outdoor furniture designer prioritizes the needs of its individual customers, an impeccable service and a unique experience.
By combining the best of the digital and physical world, we created a premium and personalized hybrid sales experience for Royal Botania.
Eline De Block
Business Architect & Service Designer
BNP Paribas Fortis
For over a decade, Craftzing has been the strategic partner of BNP Paribas Fortis. Together, we develop innovative digital solutions that support BNP Paribas Fortis’ digital transformation. This allows the Belgian bank to offer its customers the best possible digital experience.
Our partnership with BNP Paribas Fortis has empowered the bank to offer reliable and customer-oriented online services, reinforcing its position as a leader in digital banking.
Kenneth Roelandt
Head of Strategy
Ziekenhuis aan de Stroom
In July 2024, the Antwerp hospital groups GZA and ZNA joined forces to form the new “Ziekenhuis aan de Stroom” (ZAS). Their goal of providing accessible, compassionate care close to home requires a strong digital vision and approach. In collaboration with ZAS, Craftzing developed a digital strategy and designed the ideal customer experience for both patients and healthcare providers.
For ZAS, we aligned patient needs with business objectives to create a scalable platform that prioritizes patients and empowers healthcare professionals.
Roeland Tegenbos
CEO & Business Designer
Neteland
Regio Neteland is a collaborative partnership of five Flemish municipalities—Grobbendonk, Herentals, Herenthout, Olen, and Vorselaar. Together, they strive to develop sustainable initiatives that eliminate and prevent barriers to digital inclusion. Their goal is clear: to ensure everyone can fully participate in the digital society.
Our challenge was to develop a sustainable and widely supported e-inclusion vision for Digibank Neteland, designed to serve as a framework for both existing and future digital inclusion initiatives.
Femke De Roo
Head of Academy & Talent
QTeam
QTeam is a leading tire specialist for both passenger cars and professional vehicles in Belgium, boasting a network of over 90 service centers across the country. In their pursuit of accommodating rapid expansion, QTeam aims for a complete digital transformation and the optimization and scale of its services and processes. In this journey, Craftzing is QTeam’s business partner, taking the lead from strategy and concept to technical development.
Digitizing QTeam's repair service has resulted in a safer and more efficient work process for their roadside mechanics, while also improving data accuracy and providing transparent reporting to their clients.
Wim Walraevens
Digital Architect
Kom op tegen kanker
Since 2012, Craftzing has been guiding Kom op tegen Kanker in its digital transformation. The organization advocates for a better cancer plan and helps prevent, fight and mitigate the disease. As a trusted partner, we create digital strategies for Kom op tegen Kanker, work on digital solutions and ecosystems, and create seamless and accessible user experiences.
Thanks to our longstanding cooperation with Kom op tegen Kanker, we gained a deeper understanding into the needs of the organization, their activities and the people.
Margot Van Orshaegen
Service Designer & Team Lead
CM
Choosing the right health insurance to match your unique situation can be complex. CM, the largest health fund in Belgium with 4.5 million members, understands this challenge well. To assist its users, CM provides a clear overview of its offerings. With user-friendly digital tools, both non-members and members can easily find the insurance solution tailored to their needs.
CM aims to deliver outstanding digital services to retain current members and attract new ones. By implementing various digital tools, we have helped CM achieve this goal.
Sam Van Ransbeeck
Product Owner
Vluchtelingenwerk
Gastvrij Netwerk and ORBIT vzw are two organizations that show many similarities in their way of working. Together with the King Baudouin Foundation, they support citizens and associations who are committed to helping refugees, as part of the larger network of Vluchtelingenwerk Vlaanderen. Thanks to their efforts, volunteers can find each other, share their knowledge, and work side by side toward a more inclusive society.
Through our digital meeting platform, We Welcome, we have forged a network that effortlessly facilitates information exchange and fosters connections between volunteers and citizen initiatives.
Charlotte Dieltjens
Service Designer